Terms of Service

Last updated: April 25, 2026 · Effective date: April 25, 2026

Welcome to Pacio. By using the app, you agree to these terms. If you don't agree, don't use the app. We've kept this short and written it in plain English.

1. What Pacio is

Pacio is an Android app that reminds you about garbage and recycling pickup and tracks home maintenance. It has a free version (with ads) and a paid Premium version.

2. Your account

You need to create an account with a valid email address to use Pacio. You must be at least 13 years old. You're responsible for keeping your password safe. If someone else uses your account, that's on you — contact us right away if you think it's been compromised.

3. Subscriptions

Pacio Premium is sold as a monthly ($2.99) or annual ($24.99) subscription through Google Play.

Billing: Google Play charges your account at the start of each billing period.
Auto-renewal: Your subscription renews automatically at the same price unless you cancel at least 24 hours before the renewal date.
Cancellation: Cancel any time in Google Play Store → your account → Subscriptions → Pacio. Cancellation takes effect at the end of the current billing period — you keep Premium until then.
Refunds: Google Play handles refunds. See Google's refund policy. We don't issue refunds directly.
Promo codes: Promo codes for free trials are available at our discretion. They're one-use per account, can't be combined with active paid subscriptions, and can be revoked if misused.

4. What Premium includes

No ads
Custom notification time
Pickup reminders up to 7 days in advance
Full home maintenance task library (300+ tasks including plumbing, electrical, and seasonal inspections)
Up to 4 stacked reminders per task (for business tiers)

We may add, remove, or change Premium features over time. If we remove something material, we'll tell you before the next billing cycle and give you a chance to cancel.

5. How you can use the app

Use it for personal, non-commercial purposes. Don't:

Try to reverse engineer, decompile, or extract source code from the app.
Resell or redistribute the app or its data.
Use automated tools to scrape pickup schedules through the app.
Use the app to harass, defraud, or harm anyone.
Upload illegal content in the equipment photo feature.
Circumvent subscription or promo code restrictions.

We can terminate your account if you do any of the above.

6. The pickup data

Pacio gets pickup schedules from public city and hauler APIs. We do our best to keep this accurate, but:

Cities change schedules. Holiday weeks, construction, weather events, and hauler changes can shift your pickup.
APIs fail. Sometimes your city's data source is down, wrong, or behind.
Notifications depend on your device. Android's battery optimization, Do Not Disturb, and notification permission settings can delay or block reminders.

Always confirm your schedule with your city if you're not sure. Pacio is a convenience tool, not a legal substitute for your city's official schedule. If you miss a pickup and incur a fine, Pacio is not responsible — see Section 8.

7. Our stuff is ours

The Pacio app, brand, logo, design, maintenance task library, and backend code are our intellectual property. You get a personal, non-transferable license to use the app for as long as you comply with these terms. You don't get ownership.

Data you enter (your address, equipment, completed tasks) belongs to you. We only use it to run the app for you.

8. No warranty — app is provided "as is"

We built Pacio to be useful, but we don't guarantee:

That pickup reminders will always fire on time (Android OS and OEM battery optimizations can block them).
That pickup days shown will always match your city's actual schedule.
That the app will be bug-free, uninterrupted, or always available.
That maintenance tasks will prevent appliance failures or property damage.

Pacio is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied.

9. Limit of liability

To the maximum extent allowed by law:

Pacio is not liable for missed pickups, fines, property damage, equipment failure, or any other indirect, incidental, or consequential damages arising from your use of the app.
If we are found liable for anything, our total liability is limited to the amount you paid us in the previous 12 months (or $100 if you're on the free tier).

Some states don't allow these kinds of limits. If you live in one, these clauses apply to the maximum extent allowed in your state.

10. You indemnify us

If a third party sues us because of something you did through the app — uploading illegal content, violating their rights, misusing our subscription — you agree to cover our reasonable legal costs.

11. Termination

You can stop using Pacio and delete your account at any time.

We can suspend or terminate your account if you violate these terms. If we do, we'll tell you by email when possible and give you a chance to export your data unless your violation is serious (fraud, abuse, legal threats).

12. Changes to these terms

If we change these terms, we'll post the new version at pacioapp.com/terms and update the "Last updated" date. For material changes, we'll notify you in the app or by email at least 30 days before they take effect. Continuing to use the app after the change takes effect means you accept the new terms.

13. Governing law

These terms are governed by the laws of the State of Michigan, USA, without regard to conflict-of-law principles. Any dispute will be resolved in state or federal courts located in Genesee County, Michigan, and you consent to that jurisdiction.

If you're a consumer in the EU/UK, this doesn't limit your mandatory local consumer rights.

14. Entire agreement

These terms, plus our Privacy Policy, are the entire agreement between you and Pacio about the app. If any part of these terms is found unenforceable, the rest still applies.

15. Contact

Questions about these terms:

Email: support@pacioapp.com
Website: pacioapp.com